How Empathy-Deficient Managers (EDMs) Destroy Workplace Cultures & Organizational Profitability
Empathy (defined as the capacity to genuinely care about the welfare of another human being) has been overlooked by both HR professionals and business leaders as a main criterion for hiring, compensation, or promotion decisions. As a result, mental health researchers have found that people who would be clinically diagnosed as dangerously empathy-deficient are overly represented in management and leadership ranks compared to the population at large.
At the meeting of JSAHR (Jersey Shore Association for Human Resources), open to the public, on Thursday, June 8 from 8:00 to 10:00 a.m. at Jumping Brook Country Club, 210 Jumping Brook Road, Neptune, attendees will gain focus on how to identify a lack of a capacity for genuine emotional empathy in a manager as the unifying cause of toxic workplaces, and psychologically dangerous and emotionally abusive managers.
This meeting will help attendees increase their insight about the difference between a “bad” manager and a “toxic” manager; the differences between genuine “emotional empathy” and the deceptive “cognitive empathy” that ambitious empathy-deficient managers can adopt to advance themselves in their careers at others expense; why is empathy more important now as a management and leadership skill than ever before; how the single marker of a lack of genuine empathy ties in with other character traits to signify the presence of a toxic manager; and what HR professionals should (and should not) do after identifying the red flags of a toxic, empathy-deficient manager hiding in their organizational ranks.
Registration including breakfast is $35 for JSAHR members; $50 for non-members; $25 for each guest and those in-transition; and $10 for students with a valid ID. Registrations are due by Friday, June 2 online at: http://jsahr.shrm.org/events or admin@jsahr.org or call JSAHR at 732-701-7155.
JSAHR is a SHRM (Society for Human Resource Management) affiliated chapter. This program is pending one (1) SHRM PDC and one (1) HRCI (Human Resource Certification Institute) recertification credit.
About the Speaker John J. Gillen: John J. Gillen, SHRM-SCP, is an experienced HR professional, a former Big 4 Human Capital Management (HCM) consultant, and an HR transformation consultant. His many years working as a senior-level HR practitioner on complex employee and labor relations issues brought him into direct contact with the empathy-deficient managers, leaders, and employees at the heart of many toxic work cultures. When not studying how institutional psychopaths, corporate sociopaths, and pathological narcissists are destroying organizational culture, personal careers, and human lives, he works on HR digital transformation initiatives to create the more human Human Resources future necessary for the future of work.